“ According to Forrester Research, it cost five times more to find a new customer than to retain a current customer. Sometimes, a small change can have a big impact on how customers perceive the quality of your service and make the difference between loyalty and high churn rates. ”

TECHNICAL SERVICES

Third Party Maintenance

Third Party Maintenance

Cover your customers’ out of warranty and/or end of sale hardware that are still functioning that is competitively priced as compared to OEM warranty for 24 x 7 or 8 x 5 options.

Onsite Support

Onsite Support

Leverage on our 24 x 7 call centre for issues ranging from urgent cases to scheduled preventive maintenance from your customers with a token based system that allows you to pay only when you need it.

Professional Services

Professional Services

Our team of certified engineers will enable you with the supplementary ability of providing deployment services and migration for your customers. Complimenting your workforce and expand the scope of work for your business without heavy manpower investments.

Disposal and Degaussing

Disposal and Degaussing

Be prepared for the regulated e-waste management system that will be introduced in 2021 by the National Environment Agency (NEA) with our professional disposal service of electronic waste like servers, desktops, laptops, switches, etc. In addition, we ensure that sensitive data are correctly destroyed with our certified degaussing service.

Loaner Unit Services

Loaner Unit Services

Provide your customers with business continuity when their hardware is sent for repairs or servicing, eliminating the need to purchase specific hardware for the short-term replacement requirements – that may turn out to be a “white elephant” after the repairs.

Relocation Services

Relocation Services

We provide professionally certified point-to-point relocation of hardware with sensitive data.

SECURITY SERVICES

Managed Security Services

Managed Security Services

Proactive 24 x 7 monitoring of active log files to identify a compromised network and action upon it efficiently – preventing irreversible cyber damages for your customers.

Phishing & Awareness Training

Phishing & Awareness Training

96% of cyber attacks start from a phishing email. Build your customers’ human firewall through our comprehensive managed training.

Vulnerability Assessments

Vulnerability Assessments

Our comprehensive process of defining, identifying, classifying and prioritising vulnerabilities in our customers’ business system – enable them to understand the threats and react appropriately. We will also provide a technical vulnerability report after the completion of the assessment.

Cyber Risk Rating

Cyber Risk Rating

Manage your customers’ third-party risk management by knowing the risk scoring of their contractors – identify technology risks, process flaws and personnel vulnerability in a comprehensive scoring system that is easy to understand.

Penetration Testing

Penetration Testing

Using the latest industry standards, methods, tools and techniques, our ethical hackers will diligently work to identify security exploits in your customers’ business systems. In addition, web application penetration attacks identifies vulnerabilities and security flaws in your customers’ applications.

Cyber Insurance

Cyber Insurance

Supporting you in navigating the wide variety of cyber security insurance offerings to ensure that your customers’ business is well-covered.

RESOURCES

Innovix Services Flyer

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TECHNICAL SERVICES

Third Party Maintenance

Cover your customers’ out of warranty and/or end of sale hardware that are still functioning that is competitively priced as compared to OEM warranty for 24 x 7 or 8 x 5 options.

Onsite Support

Leverage on our 24 x 7 call centre for issues ranging from urgent cases to scheduled preventive maintenance from your customers with a token based system that allows you to pay only when you need it.

Professional Services

Our team of certified engineers will enable you with the supplementary ability of providing deployment services and migration for your customers. Complimenting your workforce and expand the scope of work for your business without heavy manpower investments.

Loaner Unit Services

Provide your customers with business continuity when their hardware is sent for repairs or servicing, eliminating the need to purchase specific hardware for the short-term replacement requirements – that may turn out to be a “white elephant” after the repairs.

TECHNICAL SERVICES

Third Party Maintenance

Cover your customers’ out of warranty and/or end of sale hardware that are still functioning that is competitively priced as compared to OEM warranty for 24 x 7 or 8 x 5 options.

Onsite Support

Leverage on our 24 x 7 call centre for issues ranging from urgent cases to scheduled preventive maintenance from your customers with a token based system that allows you to pay only when you need it.

Professional Services

Our team of certified engineers will enable you with the supplementary ability of providing deployment services and migration for your customers. Complimenting your workforce and expand the scope of work for your business without heavy manpower investments.

INTERESTED IN OUR SERVICES?

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