INNOVIX DISTRIBUTION SINGAPORE

Friday, 3 April 2020

Due to the recent developments in the COVID-19 situation, PM Lee has addressed the nation that it is in everybody’s best interest to tighten safe-distancing measures to further reduce the risk of community spread in Singapore.

Please be informed that our business operations will continue before and after 7th April 2020 as usual with most of our staff under the work from home (WFH) arrangement. 

We will also be extending our business hours this weekend from 9am to 6pm, 4th and 5th April 2020. We believe that we will do our part in getting your customers ready for the WFH requirement. Please contact your usual representative for your purchases and deliveries.

Alternatively, our online store remains open at www.innovixmarketplace.com. You may continue to purchase online and our representatives will continue to fulfil your orders.

The safety of our employees and our partners is always a top priority. The following temporary measures are being implemented to ensure that:
•    All our employees will be working from home. Innovix representatives will still be contactable via email and mobile.
•    Temporary halt in physical meetings and appointments. All appointments will be held over preferred/available digital modes/platforms such as: WhatsApp/Skype/Teams meeting etc.
•    Temporary cease in self-collection of orders. New orders will be fulfilled via courier delivery only.

All measures will be observed till 4 May 2020, or until further notice. With many extra precautionary measures that have been put in place, we appreciate your kind understanding and patience as our team continues to do their best to serve you, whilst ensuring the safety of our employees and partners during this time.

We will get through this together as one IT community.

Best regards,
Mark Tan
Managing Director, Innovix Distribution Singapore

Wednesday, 18 March 2020

The outbreak of the COVID-19 pandemic has brought the world to a halt. Innovix Distribution Singapore is addressing this situation by taking proactive steps and measures to ensure continuity of our distribution services while ensuring the safety of our colleagues, partners and customers.

For many years, Innovix Distribution Singapore has been investing and upgrading our digital workplace and implemented a robust Business Continuity Plan (BCP) as well. With the recent spike of COVID-19 in the past two weeks, we have activated our BCP to ensure the safety and good health of our colleagues, partners and customers. Despite the lock down by our neighbouring countries, all our foreign talents have also committed to remain in Singapore to continue their duties. We are also working very closely with our Vendors to ensure that our supply chain operates without disruptions. Please be assured that solid processes and procedures have been implemented in our operations to ensure that together with our Vendors, our business with you continues with zero disruptions.

As we transverse through this pandemic, we are committed in providing you the same unparalleled support built upon our years of relationship. Our Account Managers and Product Managers are active as usual and will continue to work with you through this challenging time. Our B2B Innovix Marketplace, is also ready 24×7 to address your demand for information, products and services.

Please stay safe. We will get through this together as one IT channel and community.

Best regards,
Mark Tan
Managing Director, Innovix Distribution Singapore

INNOVIX DISTRIBUTION HONG KONG

 

There are no announcements at the moment.

INNOVIX DISTRIBUTION MALAYSIA

Wednesday, 18 March 2020

Following the Prime Minister announcement on the Movement Control Order, all offices of Innovix Distribution Malaysia will be closed from 18 March – 14 April 2020.

However, in order to continue to serving the community, especially to support the essential services, we are working from home 9 am to 6 pm, Monday until Friday during the period of Movement Control OrderBeside our physical working location, it is business as usual for us. This include deliveries too but there might be a minor delay in the arrival of your orders. 

Together, let’s go through this unprecedented circumstance and come out stronger. Stay healthy!

If you have any clarification, please get in touch with the respective person that you have been liaising with.

 

Sincerely,
The Management of Innovix Distribution Malaysia